Adding or Removing Seats
Your subscription can be adjusted as your team size changes.
Adding Seats
When you need more users:
- Navigate to Company Admin > Billing
- Click "Manage Seats" or "Add Seats"
- Enter the number of additional seats
- Review the price change
- Confirm the purchase
Prorated Billing
When you add seats mid-cycle:
- You're charged immediately for the remaining days
- Future bills reflect the new seat count
Reducing Seats
If you need fewer seats:
- First, pause or remove excess users
- Go to Billing > Manage Seats
- Reduce the seat count
- Changes take effect at next billing cycle
Important Notes
- You cannot reduce below your current active user count
- Pause or remove users first if needed
- Seat reductions are not prorated (no refund for unused time)
Automatic Seat Sync
The system can automatically adjust seats:
- Adds seats when you invite users above your limit
- Notifies you of the additional charge
- Helps prevent workflow interruptions