Adding or Removing Seats

November 26, 2025 7 views
Billing & Subscriptions
Summary: Adjust the number of user seats in your subscription as your team grows or shrinks.

Adding or Removing Seats

Your subscription can be adjusted as your team size changes.

Adding Seats

When you need more users:

  1. Navigate to Company Admin > Billing
  2. Click "Manage Seats" or "Add Seats"
  3. Enter the number of additional seats
  4. Review the price change
  5. Confirm the purchase

Prorated Billing

When you add seats mid-cycle:

  • You're charged immediately for the remaining days
  • Future bills reflect the new seat count

Reducing Seats

If you need fewer seats:

  1. First, pause or remove excess users
  2. Go to Billing > Manage Seats
  3. Reduce the seat count
  4. Changes take effect at next billing cycle

Important Notes

  • You cannot reduce below your current active user count
  • Pause or remove users first if needed
  • Seat reductions are not prorated (no refund for unused time)

Automatic Seat Sync

The system can automatically adjust seats:

  • Adds seats when you invite users above your limit
  • Notifies you of the additional charge
  • Helps prevent workflow interruptions